WhatsApp Business Integration System

The Challenge
Businesses struggled with efficient customer communication and targeted marketing campaigns via WhatsApp, lacking automated solutions with advanced filtering.
The Solution
Developed a custom WhatsApp Business Integration System using Meta Graph API with webhook implementation and a responsive web interface with Firestore backend.
The Process
Created a comprehensive solution by implementing Meta Graph API integration, building a responsive frontend with React.js, and developing automated messaging rules with advanced targeting capabilities.
Results & Impact
The system successfully handles 500+ daily messages with a 99.7% delivery rate, implemented personalized messaging to targeted users increasing client revenue by 28%, and provided comprehensive search and filtering capabilities.
Automated Messaging
Send personalized messages to targeted customer segments
Advanced Filtering
Filter customers based on multiple criteria for targeted campaigns
Real-time Chat
Live chat functionality with instant notifications
Analytics Dashboard
Comprehensive insights on message delivery and engagement
This WhatsApp integration system completely transformed our customer communication. The automated messaging and filtering capabilities have significantly increased our conversion rates.


